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Chinese love online shopping, hate slow delivery of goods

Workers collect items at a warehouse owned by JD.com in Beijing. China’s e-commerce market is bigger than the one in the U.S., but China has struggled with delivery because of underinvestment in logistics. GILLES SABRIE / The New York Times

Workers collect items at a warehouse owned by JD.com in Beijing. China’s e-commerce market is bigger than the one in the U.S., but China has struggled with delivery because of underinvestment in logistics.

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